Website Privacy Policy

Welcome to our Privacy Policy. Leaf N Hope Foundation (“LNHF,” “we,” “our,” or “us”) is a community-based nonprofit organization focused on promoting mental health awareness and proactive suicide prevention throughout West Virginia. Our goal is to change how our communities talk about and approach mental health, helping people realize they are not alone.

This Privacy Policy explains how we collect, use, protect, and share personal information when you interact with us through our website https://www.leafnhope.org/ (the “Website”) and other services, including email, text messages, social media, and in-person events (collectively, the “Services”).

By using our Website or Services, you agree to this Privacy Policy.

Information We Collect

Information you provide directly. We collect information that you voluntarily share with us, such as:

• Contact details (your name, mailing address, email address, or phone number)

• Submissions, messages, or feedback sent through our Website or email

• Event registrations, donation forms, or volunteer sign-ups

• Any other information you choose to provide

We may also combine this information with data we receive through other interactions, such as in-person events, text messages, or phone calls.

Information collected automatically. When you visit our Website or open an email from us, we may automatically collect information through cookies, log files, and similar technologies. This data may include your IP address, browser type, pages viewed, and other usage details to help us improve our Website and communications.

Information from third parties. We may receive limited information from trusted partners or service providers (such as donation processors or email platforms) that help us operate more effectively.

How We Use the Information

We use the information we collect to:

• Operate, maintain, and improve our Website and Services

• Communicate with you about our programs, initiatives, and upcoming events

• Process donations and maintain donor records

• Send newsletters or updates you’ve subscribed to

• Respond to questions, feedback, or requests for assistance

• Comply with legal and regulatory requirements

We may also use non-identifiable or aggregate information for research, reporting, and outreach purposes to measure our impact and strengthen community programs.

Sharing Your Information

We do not sell or rent personal information. We may share your information only in limited cases:

• With service providers who help us operate our systems, process donations, or send communications

• When required by law or to protect our legal rights

• As part of a merger, reorganization, or similar event, if applicable

Within our organization, access to personal data is limited to staff and volunteers who need it to perform their duties.

Your Choices

You may unsubscribe from our email communications at any time by clicking the “Unsubscribe” link in the message. If you receive SMS messages from us, you may opt out by replying STOP. Msg & data rates may apply.

You can contact us at info@leafnhope.org to review, update, or request deletion of your personal information.

Links to Other Websites

Our Website may link to third-party websites. We are not responsible for the privacy or security practices of those sites. Please review their privacy policies when visiting them.

Security

We take reasonable precautions to protect your information from loss, misuse, or unauthorized access. While we strive to maintain secure systems, no online transmission or storage system is entirely risk-free. By using our Website, you acknowledge and accept that no method of electronic communication is guaranteed to be secure.

If you believe your interaction with us may no longer be secure, please reach out to info@leafnhope.org.

Retention of Information

We retain your personal data as long as necessary to provide our Services, maintain donor or supporter records, and meet legal obligations. When information is no longer needed, we securely delete or anonymize it.

Your Rights

Under West Virginia law and other applicable regulations, you may have the right to access, correct, or request deletion of your personal information. Please contact us using the details below to make such requests.

Leaf N Hope Foundation
4014 Teaberry Road
Ronceverte, WV 24970
info@leafnhope.org

Children’s Privacy

Our Website and Services are not directed toward children under 13 years old, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal data, please contact us and we will remove it.

Do Not Track

Our Website currently does not respond to “Do Not Track” browser settings. However, you can manage cookies and similar tools through your browser settings.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted to this page with a revised effective date. Continued use of our Website or Services means you accept those updates.

Contact Information

Leaf N Hope Foundation
4014 Teaberry Road
Ronceverte, WV 24970
info@leafnhope.org

Effective Date: [Insert Date]

Website Terms of Use

Leaf N Hope Foundation (“LNHF,” “we,” “our,” or “us”) operates the website https://www.leafnhope.org/ (the “Website”) to share information about our mission, programs, and community initiatives focused on mental health and suicide prevention in West Virginia.

By accessing or using our Website, you agree to these Terms of Use (“Terms”). Please read them carefully.

General Use

You may use this Website for lawful, personal, and noncommercial purposes. You agree not to:

• Use the Website in any way that disrupts its operation or harms others

• Attempt to gain unauthorized access to any system or data

• Transmit spam, malware, or harmful materials

• Reproduce or distribute Website content beyond what is expressly allowed

No Emergency Services

This Website is not intended for use in an emergency. If you or someone you know is in crisis, please call 911 or reach the 988 Suicide and Crisis Lifeline.

Content and Accuracy

We strive to keep our information accurate and up to date but make no guarantees regarding completeness or reliability. The Website and its content are provided “as is” without warranties of any kind, express or implied.

Limitation of Liability

To the fullest extent permitted by law, Leaf N Hope Foundation and its officers, employees, and volunteers are not liable for any damages that may arise from your use of the Website or reliance on its content.

Indemnification

You agree to indemnify and hold harmless Leaf N Hope Foundation and its representatives from any claims, losses, or damages resulting from your use of the Website or violation of these Terms.

SMS and Email Communications

By providing your contact information, you consent to receive communications from us electronically, including by email and SMS. You may opt out of text messages at any time by replying STOP. Msg & data rates may apply.

Arbitration and Governing Law

Any dispute arising from or related to these Terms or your use of the Website shall be resolved through binding arbitration in the State of West Virginia in accordance with the rules of the American Arbitration Association. Both parties waive the right to a jury trial or participation in a class action.

These Terms are governed by the laws of the State of West Virginia, without regard to conflict of law principles.

Changes to Terms

We may update these Terms at any time by posting the revised version on the Website. Your continued use of the Website after any such changes constitutes acceptance of the new Terms.

Contact Us

Leaf N Hope Foundation
4014 Teaberry Road
Ronceverte, WV 24970
info@leafnhope.org

Mobile Terms of Service

The Leaf N Hope Fondation mobile message service (the "Service") is operated by Leaf N Hope Fondation (“Leaf N Hope Fondation”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Leaf N Hope Fondation’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Leaf N Hope Fondation through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Leaf N Hope Fondation. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18776654197 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Leaf N Hope Fondation mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18776654197 or email info@leafnhope.org.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Last updated: Oct. 10, 2025